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Privacy Policy


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General Privacy Policy Statement

This privacy policy has been created to provide you with information about how we collect and use information that you may provide through our apps, the circumstances under which we may disclose that information, as well as your choices concerning that information.

Effective Date: This Privacy Policy is effective 08/06/2015, and applies to any and all information that a user may have provided to TROBO through our apps. TROBO reserves the right, at its discretion and/or in compliance with applicable law if needed, to change, modify, amend, add, or remove portions of its Privacy Policy at any time. When required by law, we will advise you of such changes. Modifications will be effective immediately, and will apply to your continuing use. Use of any of the TROBO apps after the posting of any changes to the Privacy Policy will constitute acceptance, acknowledgment and agreement to the respective changes.

Mobile Privacy Policy

Your Consent: Please read this privacy policy carefully. By accessing and using our apps, you acknowledge that you have read and understood this Privacy Policy, and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, please refrain from using our apps.

Personal Information and Children: We do not knowingly collect personally identifiable information from children under the age of 13. We do allow children to enter a name and age within the app; however, that information is not collected on our servers, and instead is stored locally, only in the app and on the device. We do not receive that information. If TROBO learns that we have inadvertently gathered personal information from children under the age of 13 through our apps, we will take reasonable measures to promptly delete any such data from TROBO’s records.

Personal Information and Adults: Through our apps, TROBO may collect the following information from parents:

- Parent’s name or user name
- Email address
- Your child(ren)’s first name(s) or user name(s)
- Your child(ren)’s age(s)
- Your child(ren)’s gender(s)

Providing the above information is optional. Your name/username, if provided, would be used for enabling access to free content that is available as a part of your TROBO purchase. Your email address is collected only if you subscribe to our newsletter or for email updates and reports. We include information on how to unsubscribe from such communications within every email that we send.

We ask for your child(ren)’s first name(s), age(s) and gender(s) so that we may personalize the application's experience. Such information is optional. You or your child can enter in any information on age, gender, name, etc... and are not required to enter accurtae personal information to taylor the experience.

Collection of Non-Personal Information: TROBO collects certain non-personally identifiable information from our users, such as device/app ID. We do not combine personal information with non-personal information. Anonymous, non-personal data is used for internal operations, such as analyzing the effectiveness of our apps, improving our features, and for other, similar purposes. For example, in the future, we may collect anonymous data on in-app activities to analyze common paths of learning, mistakes, and strategies in order to better adopt the software activity to meet users’ needs.

Security: TROBO follows reasonable and generally accepted industry standards regarding data security, and we maintain reasonable safeguards to attempt to ensure the confidentiality, security and integrity of the information in TROBO’s possession in accordance with applicable law. Only those persons with a need to process user data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance have access to user data in TROBO’s possession.

TROBO stores all data and information in secure operating environments and implements reasonable and generally accepted industry practices to prevent unauthorized access to the data. Please note that TROBO cannot and does not guarantee the security of materials or information transmitted to TROBO by users over the Internet or through wireless connections.

Further Information: If you have any questions, comments or concerns regarding this Privacy Policy and/or our practices, please email us at info[REPLACEAT]mytrobo.com.

TROBO maintains offices at 101 S Garland Ave, Orlando, FL, and may also be contacted by mail should you wish to discuss this Privacy Policy or any other matter of interest or concern.

 

AdRoll Cookie & Privacy Policy

As you browse mytrobo.com and trobokickstarter.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with herecomestrobo.com and trobokickstarter.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.  You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

What are cookies: A cookie is a small text file which is transferred on to your computer, smartphone or tablet via your web browser. Cookies may be temporary (or “session”) cookies, which are only in use while you visit a website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave a website until you delete them manually or your browser deletes them after a period of time.

Distilled cookies – Distilled use both session and permanent cookies to enable us to improve your use of our website when you visit, such as enabling you to comment on our blog.

A full list of the cookies used on our website can be found below:

Service: Adroll

Cookie name: __ar_v4

Personal information collected: none. AdRoll uses anonymous cookies to send you retargeted advertisements, if you have visited trobokickstarter.com

How we use the cookies: We don't. AdRoll does.

How our third party use the cookies: AdRoll uses anonymous cookies to send you retargeted advertisements, if you have visited trobokickstarter.com

Description: We use AdRoll to provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. Tthe whole process is entirely anonymised.

How users can modify or delete your personal information & opt-out of cuture communications: Most web browser settings are set for you to accept both our own cookies and third party cookies. However, you are able to adjust those settings to manage which cookies you accept or reject. You may also use these settings to manually delete all cookies currently stored on your computer at any point. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites. We recommend that, for the highest functionality of our website, you accept both our own cookies and third party cookies, however if you wish to reject our own cookies you can configure your browser to do so.

Privacy policy & opt out options: http://www.adroll.com/about/privacy

 

Google Analytics Privacy Policy

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of www.example.com, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy and opt-out policy here.

Twitter Privacy Policy

Why does Twitter have a policy for this product?

Twitter has additional rules for advertisers using Twitter’s conversion tracking and tailored audiences products.

These rules seek to ensure that people are informed when the websites, applications, or services that they use incorporate these products. These rules are also meant to help prevent the collection and use of potentially sensitive user information, and to help prevent ads from being targeted to users based on potentially sensitive information.

What are the policies for these products?

  • Advertisers using these products in their mobile applications must provide their application users with legally sufficient notice that they are working with third parties to collect user data through their application for purposes of conversion tracking and serving ads targeted to users’ interests, and legally sufficient instructions for such users on how they can opt out of interest-based advertising.

  • Advertisers using these products for their websites must provide their website users with legally sufficient notice that they are working with third parties to collect user data through their website for purposes of conversion tracking and serving ads targeted to users’ interests, and legally sufficient instructions to such users that they can opt out of some of those third parties’ interest-based advertising through the Do Not Track functionality in their web browser or through such other methods that Twitter may specify from time to time here

  • Twitter prohibits the creation of tailored audiences or conversion events based on any sensitive information, which includes:

    • Alleged or actual commission of a crime

    • Health

    • Negative financial status or condition

    • Political affiliation or beliefs

    • Racial or ethnic origin

    • Religious or philosophical affiliation or beliefs

    • Sex life

    • Trade union membership

  • Advertisers may not create advertisements which assert or imply knowledge of personally identifiable or sensitive information, even when the ad has been created and targeted without using such information.

  • Advertisers may not use these products in any website, application, or service directed to children under 13, or in any website, application, or service that collects or stores age information from individuals under the age of 13.

  • Advertisers may not use these products in any case where the product, message, or service that the advertiser offers is otherwise prohibited by Twitter’s Ads Policies.

How does this policy vary from country to country?

Advertisers in the U.S. are permitted to create tailored audiences and conversion events based on trade union membership and political affiliation or beliefs provided that the associated data comes solely from U.S. users.

What do advertisers need to know about this policy?

Be honest with both the content of your ads and how you target them. Do not select targeting criteria that could reveal sensitive information about users. Don't subject users to advertising that isn't relevant to your brand or product.

What other Twitter resources relate to this policy?

Policies for keyword targeting

Your privacy controls for tailored ads

Tailored audiences

Have questions or feedback about something on this page?

If you are an advertiser whose account or Tweets are under review and you would like to check on the status or request an expedited review, please log in to ads.twitter.com and file a support ticket using the Help? button in the top right corner of your ads dashboard.

Learn more about blocking or dismissing ads by reading this article on “Reporting Twitter Ads”. To report an ad that is potentially violating these policies, use the Report an Ad form.

Using Twitter Ads Policy, the Twitter Rules and our Terms of Service, we will examine reported violations and take appropriate action.

If you are interested in advertising on Twitter and want to learn more, please visit business.twitter.com